Accessibility Statement for Fortis Green Carpet Cleaners

Our Accessibility Commitment

We want our website to align with the WCAG 2.1 AA accessibility standard, which supports people with a wide range of abilities and browsing preferences. This includes users who rely on screen readers, keyboard-only navigation, magnification tools, voice input, or custom browser settings. Our goal is to remove unnecessary barriers and make information easy to find, understand, and use.

Accessible Features on Our Site

We work to ensure that the Fortis Green Carpet Cleaners accessibility experience includes logical heading structure, meaningful link text, sufficient colour contrast, and text that can be resized without loss of content. We also aim for forms and interactive elements to be clearly labelled so that they can be interpreted by assistive technologies. Where possible, images are given descriptive alternative text and content is written in plain language.

Our pages are designed with screen-reader support in mind. That means we aim to use semantic HTML so screen readers can identify headings, paragraphs, lists, and controls in the correct order. This helps visitors move through the content more efficiently and understand the structure of each page. We also review page content so that important information is not communicated by colour alone or through visual cues that may be missed by some users.

Keyboard Navigation

We recognise the importance of keyboard navigation for users who cannot use a mouse or touch interface. Our website is intended to support tab-based navigation, visible focus indicators, and a logical sequence for moving through menus, forms, and buttons. We aim to keep keyboard access predictable so users can interact with the site comfortably and independently.

If you experience difficulty using any part of the site with a keyboard, or if a section of the Fortis Green carpet cleaning website is not working as expected with your assistive technology, we want to know. Accessibility is an ongoing process, and we welcome reports that help us improve the experience for everyone.

Ongoing Improvements

We regularly review content and functionality to improve accessibility across our digital services. This includes checking page structure, form labels, link clarity, and readable text presentation. While we aim for WCAG 2.1 AA compliance, there may be areas that need updates as we continue to refine the site. Our approach is practical and continuous, with accessibility considered during content updates and design changes.

We also try to keep language concise and direct so that information about our services is easy to understand for a broad audience. In the Fortis Green area, we want residents and businesses to be able to access service details without unnecessary complexity, whether they are using desktop browsers, tablets, or mobile devices.

If you need this information in a different format, or if you face a barrier that affects your ability to use the site, you may contact us with your accessibility request through the usual communication channels provided elsewhere on the website. Please include as much detail as possible about the issue, such as the page involved, the device or browser used, and any assistive technology you rely on. This helps us investigate and respond more effectively.

Accessibility Requests and Support

We treat accessibility requests seriously and aim to review them promptly. Common requests may include help accessing content, reporting a screen reader issue, flagging keyboard traps, or asking for information in a more readable layout. We appreciate your patience while we work to improve the experience for all users of the accessible Fortis Green carpet cleaners service area.

Our commitment is to keep improving so that our website remains inclusive, usable, and supportive of diverse needs. Accessibility is part of good service, and we will continue working to make our Fortis Green Carpet Cleaners online presence easier to navigate for everyone.